Features of Online Food Ordering System
Delivery Options for Online Food Orders
- Delivery Charge - Various options to calculate the fares of the delivery.
- Post-Code Based - Helps you set the delivery options based on postcodes separately for every city, and suburb.
- Radius Based - Calculates the Map based distance of the food delivery destination from your location and helps you decide the delivery fares.
- Address Auto-Complete - The software feature auto-completes your customer’s address as they start typing.
You will require a Google Maps subscription for the radius and address auto-complete feature. There are free trials available too.
Coupons & Discounts for Online Food Orders
No promotion will yield you as many conversations as a coupon or discount code does. Especially, when it is about ordering food, coupons are going to be redeemed for sure. You lock your restaurant customer for next time.
- Buy 1 Get 1 Free - You can arrange the ‘buy one get one’, or ‘buy two get one’ offers on the group of food items.
- Auto Discounts - Helps you set a threshold amount for orders to offer a certain amount of discount. For example, you can set a discount of 5% on orders above $50. And once the threshold amount of order is crossed, the auto discounted bill will be automatically generated.
- Coupons - Create coupons on specific occasions. For example, a coupon for friendship day. You can choose the discount amount in terms of percentage or a fixed amount and also you can set a validity and the specifications like how many times the coupon could be redeemed.
- Happy Hours - You can offer an online coupon for a certain time period. For example, a coupon for Sunday brunch hours.
- Discount Code - Set a custom discount code for your customers that can be easily redeemed online from any device. You have all the track of the data of discount coupons in your Online Food Ordering System.
Online Food Ordering Website
If you don’t have your own website, Foodship helps you with the same. Foodship system is loaded with restaurant website templates and cart design options. We also have QR code ordering which can be integrated with your website. And the next time a customer scans the code, they could place the order readily.
- Website Designs - Various website templates for online restaurant food ordering systems are available to use readily.
- Existing Website - If you already have a website for your restaurant, our team will integrate the Foodship features to any type of website with the ‘Order Online’ button, at no extra cost.
- Cart Design - Choose the cart design, the way you like it. You can choose a plain text-only menu, or can choose from the pre-loaded designs to display the menu with images.
Kitchen Printer and Kitchen Monitor integration with digital Ordering System
- Kitchen Printer – The food order received from the online food ordering system will be directly printed on the printer in your restaurant kitchen. The printers require to be cloud-based to integrate with the Foodship system flawlessly.
- Kitchen Monitor – Your Android or iOS-based tablet can act as a kitchen monitor to display the food orders in your kitchen. The app that manages the monitor comes totally free of cost with a Foodship system setup.
Restaurant Food Order Management
- With Foodship’s restaurant management mobile app, you have control of your order status right on your mobile or tablet.
- Default Food Preparation Time – You can set a default time for pickup and delivery. For instance, 20 minutes for pickup and 30 minutes for delivery. During the order process, Foodship will display this to your customers.
- Custom Food Preparation Time – Using a mobile app, you can send a custom notification for food preparation time for each order separately.
- Order Delay Notification – Suppose, you are running late on your preparation time than the time you estimated for your customers. No worries. You can always inform customers about the same via notification.
- Order Ready Notification – Once the order is ready, your customers will be notified. If they are going to pick up the items, they can come and collect them. Else, they will be notified that the delivery is on the way for them.
Flexible Business Hours
Your customers won’t like to hear back from you that you are not delivering when they are actually craving your food. Instead, let them know beforehand. When you are closed, our online food ordering system will help you set up your business hours according to your preferences.
You can even create custom breakfast, lunch, supper, and dinner time slots for your restaurant. You can also set up customized food delivery slots from the software itself. For example – Allow food delivery services for Dinner slots and Don’t allow for lunch and breakfast slots.
- Advance Food Order – Our food ordering system allows your customers to order food in advance. There will be options of ‘order later’ and ‘order now.
Restaurant Marketing & Customer Engagement
- The online restaurant management features do not end at the online ordering system and mobile ordering app. It also extends the tools to promote and leverage your food business online presence.
- Email Template - Helps you with a customized email template available for you to send to your list.
- Email Design - There are built-in email design templates too. Choose the one and customize it to go with your brand colours.
- Bulk Email Marketing - Complete email reach-out solutions available with the bulk email marketing tool.
- Email & Sms Gateway - The gateways like Mailchimp, Twilio, SendGrid, and Smtp2Go are already pre-integrated into the software.
Publishing Events on Restaurant Food Ordering Website
If you want to host an event at your restaurant, you can update the same on your website. The event could be anything that is open for all. For example – Christmas night, valentines week, new year’s night.
This function comes completely free as an add-on to the online food ordering system.
ORA – Order Receiving Mobile App
ORA, an app for the staff members to receive all the food order’s essential information in one single app.
- New Orders – You can check and manage food orders entire data on one page. You can access the order details and customer details along with the food delivery details in your ORA.
- Table Reservation – Once your customer book a table, you will be updated immediately with all the details.
- One-Click Response - Approve or deny the advance reservation requests in just a click.
Foodship’s ORA is compatible with iOS and Android both.
Payment Options
The transaction is not an issue in this cashless era. You can accept payments directly from your customers. All payments are deposited directly into your bank account.
- Accept Credit Card – Stripe, Paypal, UPI, Eway, Poli, Secure pay, Visa, you name it. Foodship is already integrated with all the payment gateways and transacts the payment securely and instantly.
- Cash on Delivery and Collection – COD option is available during the food pick up.
- Gift Card – Your customers can choose to redeem their gift card to pay you. The system accepts that too. The system accepts the combination of all the payment options.
All payment options can be set up for an online pickup order, tabletop order, or reservation. Your bank account receives payment through the payment gateway.
*The payment gateway charges are applicable.
Features
Menu
From simple add to cart to Multichoice customization menu.
Coupon and Discounts
Run the promotion you always wanted to.
Delivery Option
Calculate delivery based on postcode or radius distance-based.
